GrowJoy's No-Risk Guarantee

We want you to be thrilled when your plants arrive. That’s why our No-Risk Guarantee ensures your satisfaction is our top priority. If there’s a problem with your order, let us know right away and we’ll make it right!

Our Promise to You

• Each plant is carefully trimmed, cleaned, and packed with care to make sure it arrives in the best condition for your garden.
• If something isn’t right, contact us within 24-48 hours of delivery. Acting quickly helps us help you, as we cannot control growing conditions beyond that time.

How We Take Care of You

• If there’s an issue with your plants and you reach out promptly, we’ll find a solution to ensure your satisfaction.
• In most cases, we will refund your card, so that you can repurchase the plants at your convenience.

Weekend or After-Hours Concerns

• If you contact us after hours on Friday or over the weekend, don’t worry, we’ll treat your message as though you reached out within the required 24-48 hours of delivery.

Have Questions or Need Help

Reach out to us through our Contact page, and we’ll be happy to assist.

Thank you for choosing GrowJoy - where your satisfaction is always guaranteed!

"Love how easy the website is to navigate! Plants arrive healthy and ready to start their new little lives! I received my order quickly, and the packaging was impeccable. I'll definitely be ordering again!"
- Beverly B

"THE best online place to order plants, especially flowers. Some truly spectacular options, great shipping, and equally wonderful customer service. Highly recommend GrowJoy to anyone looking to enhance their garden!"
- Nina L

Ready to grow? Start shopping for plants here.